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Customer Service

Sample Availability & Policy:

MOTOBERT People are pleased that your company is interested in our products. The samples are free of charge,We will send the samples and catalogs immediately according to your requests. by DHL, Fedex, TNT UPS Express if buyer are able to provide us the Shop Card or a Certificate of Incorporation.

Guarantees/Warranties/Terms and Conditions

MOTOBERT people warrants its products to meet applicable specifications as described in the technical manuals, and to be free from defects in materials and workmanship under normal use and service or customers may request for refund within 120 from the date of the shipment of your order.

Export/Import Processing Support

MOTOBERT people commits to providing service excellence to its customers. Every customer has its own profile in our company and will be provided continuous training, marketing, and technical support in according to the its business operation.

After Sales Service

MOTOBERT people treat clients as partners. All comments and inquiries from them are always well-followed and replied promptly by our professional sales staff. We are glad to have so many opportunities to improve ourselves through working with worldwide customers and new applications.